FAQ on Shipping
How long does
shipping take ?
It depends on the
destination location. For most countries, delivery
by FedEx is normally 2 days (excluding weekends) . For example, if
we ship out the PCB on our Monday, it will arrive to customer at
destination Wednesday .
Shipment to some
regions such as Middle East, South America and Africa may take up to
4-5 working days. Please refer to the rate charge on the left
for more accurate details on shipping transit time.
The UPS rates so
much lower compared to FedEx's . It this an economy or slower
The quoted UPS and
FedEx rates is based on comparable service. We get better discount
rates from UPS due to our high volume of international shipment.
We are currently working to get comparable rates from FedEx.
Please be assured
that the UPS rates is based on priority service, the same with
Why is UPS service
not available in some countries ?
Our contract with UPS
does not cover countries in Eastern Europe, African continent and
South America (except Mexico). So if you are in those regions, only
FedEx service is available.
Do you ship
using services other than UPS and FedEx ? My area is not within
If the shipping address is not
within FedEx or UPS service area, we will be using Postal Expressmail.
This service normally take 4-5 working days and reachable to all
destination served by postal service.
Expressmail service in general
cost more than UPS/FedEx as we do not have corporate discount for Expressmail. To find out more about Expressmail rates, please visit
Malaysian postal Expressmail page . We only use
Expressmail as last resort.
Is there any
quicker service available ? Overnight perhaps?
Malaysia & Singapore is delivered overnight by default. For shipment
to all other countries, the quickest available service available is the
standard 2 working day FedEx International Priority.
How much does a
PCB normally weight ? How much can I ship in a 1 lbs (0.5kg)
On the average, 100
sq inch of 0.062" FR4 PCB will weight 0.4 lbs to 0.55 lbs. Due to weight of packaging material (0.3
lbs) only 0.7 lbs of PCB can be included in the first lbs of
In some cases, such
as tab-routed or v-scored panels - the panel support boards (to
avoid breakage during shipping) may add to the shipping weight.
To help our customer save on shipping cost, we will always use the
most economical packaging method.